Culture refers to the knowledge, expertise, beliefs, core values, and attitudes of a group of people. Organisational culture reflects how a business or organisation works and includes the way people communicate, how they make decisions, how they interpret their roles and how they work together.

Culture which guides staff actions and thinking is reflected in the patterns of behaviour and corporate ethics. It represents shared knowledge and agreed ways of doing things.

There are 10 core elements in our model of organisational culture. All elements are important. Taken together they form a snapshot of the organisation's culture. They characterise the organisation or "the way we do things around here."

The 10 core elements are job satisfaction, communication, organisational effectiveness, teamwork, strategic direction, leadership team, reward and recognition, roles and responsibilities, organisational structure and health and work environment. Additional elements can be added to your customised culture survey.

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