This comprehensive document covers the key non-clinical areas relating to practice management. It consists of 173 pages of text including 74 examples of forms, letters, and logs that can be adapted immediately.
A team of experts including practice managers, editors, and professionals in health communication created the manual that consolidates dozens of years of experience to help individuals meet the day-to-day challenges of running a health care practice.
"You don't have to reinvent the wheel," says Dr. Catherine Norton, Director. "We think of this manual as a knowledge blueprint."
The Medical Manual is a single, unified point of reference for everyone in the practice (principals, staff, and technicians, visiting physicians or specialists). It is a written record of practice procedures.
The Medical Manual will save your practice time, energy, and money by helping you to work smarter:
- Precise policies and procedures protect the practice against litigation
- Standard procedures reduce mixed messages
- Staff gain a clear, unambiguous understanding of the day-to-day running of the practice
- Communication with all team members becomes more effective
- Patients benefit from consistent processes
- Clear guidelines help reduce patient complaints
- Staff training becomes easier.
Disk of forms, checklists, letters & guidelines
Over 70 forms, checklists, letters and guidelines from the Practice Manual that you can conveniently adapt to your practice immediately.
Don't reinvent the wheel. Use these customisable forms immediately.
These forms cover key areas relating to:
- Practice image and identity
- Patient focus
- Staff focus
- Management systems
- Front desk organising skills
- Front desk communication skills
- Equipment and technology
- Practice environment
- Workplace health and safety
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